Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- I changed my mind about a product I received. Can I return it? How can I exercise the right of withdrawal?
- Do you deliver throughout the Republic of Ireland?
- How do I return my products?
- How can I activate the warranty for a new item purchased directly from AEG?
- What's included in my warranty?
- How do I know if my order has been entered correctly?
- Where can I find accessories and spare parts?
- How and when can I contact you for help?
- I want to return my product but I can't find my receipt, what can I do?
- How long will it take to receive a new product in the event of a damaged or incorrect item?
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Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Consumer Service
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered.
Order
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Scrapping
Disposing of an AEG appliance? Find information on how to dispose of responsibly.
Sustainability
Learn more about how AEG works with sustainability.
