Support for Buying directly from AEG
Recommended articles for Buying directly from AEG
- I want to know more about a product I'd like to order, how can I do it?
- Do you deliver throughout the Republic of Ireland?
- I changed my mind about a product I received. Can I return it? How can I exercise the right of withdrawal?
- How can I activate the warranty for a new item purchased directly from AEG?
- What's included in my warranty?
- How do I return my products?
- How and when can I contact you for help?
- What Delivery Options do you have?
- Where can I find accessories and spare parts?
- How long will it take to receive a new product in the event of a damaged or incorrect item?
Search our help articles
Delivery & Returns
Waiting for a delivery? Answers to frequently asked questions about planning for, receiving and returning orders.
Have questions or feedback about your purchase? Our Consumer Service team will be happy to help.
Installation & Services
Need help installing your new appliance? Your questions about services and warranties answered.
Missing your order confirmation, or looking for information on delivery status? Find information on how to proceed.
Payment & Billing
Answers to questions about payment processing and your invoice — including billing and transaction security.
Disposing of an AEG appliance? Find information on how to dispose of responsibly.
Learn more about how AEG works with sustainability.