Cause and Solution
Burnt-in dirt is difficult to remove
Sugary substances burn into the enamel.
Tip: Burn only one cooking zone at a time.
Bright / blank surface of the hot plate
The plates get dirty during use.
Food often boils over.
If the plates often become damp due to over-boiling, and are not immediately cleaned up afterwards, the remaining moisture will eventually contribute to plate corrosion.
To avoid over-boiling, use smaller amounts of water to boil.
Cook potatoes and other vegetables in 1–3 ml of water. The amount of water depends on the size of the cooking zone.
Pour water into the vegetables in the saucepan. Put a leak-proof lid on the pan. Switch on the cooking zone to the highest setting. Keep an eye on the saucepan.
This method saves both energy and water.
The plates are damp.
If the plates are not heated after cleaning, the moisture from cleaning will cause the plate to corrode.
Never put hot plate covers on before the plates are completely dry.
The plates have not been protected against corrosion regularly.
Pasted plates are made from cast iron. The plates may corrode over time if they are not protected against corrosion regularly.
Protect the plates against corrosion as follows:
Moisture or cleaning agent residue.
The ceramic glass plate has become damp during heating and/or there is cleaning agent residue on the plates.
After cleaning the ceramic glass plate, first wipe it down using a damp cloth to remove any residual cleaning agent. Then wipe it with a dry cloth. It is important that the plate is dry when it is switched on.
Aluminum transfer from the saucepans.
Possible with both aluminum saucepans and steel pans with sandwich bottoms. The marks / stains appear on top of the glass plate.
To remove the marks / stains perform the following:
Internal wiring area.
The dark areas on your cook top is the internal wiring area of the radiant heater (only applies to cooking zones with radiant heating).