Issue
- A padlock has appeared on the washing machine display and the buttons do not respond
- How do I turn off the Child Lock in my washing machine?
Applies to
- washing machine
- washer-dryer
Resolution
1. The displayed padlock indicates that the "Child Lock" function has been activated.
2. With the child lock ON, you cannot perform any operations other than turning the device on and off with the control button/knob.
3. There are many different control panel configurations - different key combinations to activate/deactivate the lock
Usually, the child lock buttons will be highlighted on the control panel (example below). If they are not, refer to the appliance user manual
In some models, to disable the child lock, you need to press two buttons, in other models only one button for a few seconds.
4. If you have problems removing the child lock, disconnect the device from the power supply for about 5-10 minutes before trying again.
5. For devices with a program button, you can usually remove the child lock immediately after turning on the device.
6. For devices with a program dial, you may need to unlock it in the last program used, or go through each program trying to remove the parental lock.
Examples of various control panels and methods of activating/deactivating child lock
Panel no. 1
With this option, you can prevent the children play with the control panel. To activate/deactivate this option, touch the Intensive/Prewash (7) and the Time Save (5) buttons simultaneously until the padlock indicator comes on/goes off on the display.
You can activate this option:
After you touch the Start/Pause button: all the buttons and the programme dial are deactivated (except On/Off button).
Before you touch the Start/Pause button: the appliance cannot start.
The appliance keeps the selection of this option after you switch it off.
Panel no. 2
With this option, you can prevent children from playing with the control panel.
To activate/deactivate this option, touch the Stain/Prewash (7) button until the indicator comes on/goes off on the display.
You can activate this option:
After you touch the Start/Pause button: all the buttons and the programme dial are deactivated (except On/Off button ).
Before you touch the Start/Pause button: the appliance cannot start.
The appliance keeps the selection of this option after you switch it off.
Panel no. 3
This option prevents children from playing with the control panel.
To activate/deactivate this option, press and hold the SPIN button (7) until the padlock indicator turns on / off.
The appliance will default to this option after you switch it off.
The Child Lock function may not be available for a few seconds after switching the appliance on.
