The vacuum cleaner does not start

Last updated 10/11/2022 11:00


  • The vacuum cleaner does not start
  • The vacuum cleaner turn itself off

Applies to

  • vacuum cleaner
  • bagless vacuum cleaner
  • stick vacuum cleaner


Possible Causes:

  • The brush roll is blocked
  • The cleaner might be overheated
  • The battery is empty (last LED blinks)
  • Defective model 

A few things you can check to try and solve:

  • Turn off the vacuum cleaner - then check if the nozzle, tube, hose or filters are blocked and/or dirty
  • Check if the dust bag is full and replace it if needed (models with bag only)
  • Let the product cool down for a minimum of 2 hours on the charging stand before starting it again (stick vacuum cleaners only)
  • Charge the vacuum cleaner (stick vacuum cleaners only)
  • Check that the cable is connected to the mains
  • Check that the plug and cable are not damaged
  • Check for a blown fuse
  • Check if the battery indicator lamp responds (certain models only).

If the cleaner still does not work, contact an authorized AEG/Electrolux service centre.

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